Shipping Policy

 

Special Notice for Thanksgiving Day

 

- Orders received after 3pm EST Wednesday will be shipped on Monday by any method you choose.

 

- Our office will be closed on Thursday (Thanksgiving Day), Friday, Saturday and Sunday.

FEDEX and United Parcel Service  DO NOT deliver packages on Saturday / Sunday. In other words, a Next Day Air package that is shipped on Friday will be delivered on Monday. A 2 Day Air package that is shipped on Friday will be delivered on Tuesday.

 

 

FREE Shipping Policy

 

Orders of $39 or more are eligible for Free shipping via USPS First Class Mail.  FREE shipping is only for orders shipped to the United Sates, except Alaska and Hawaii.  Please note that for an additional charge, customers may UPGRADE the shipping of their package to any one of the methods described below as well as add insurance. Please read the full description of our shipping methods below.

 

 

Our Shipping Methods


US Postal Service  - First Class Mail

First class mail is the lowest cost shipping method. Delivery typically takes between 3-14 working days, depending on destination and time of year. USPS nor CPR Technology guarantee delivery times. All packages have a 'DELIVERY CONFIRMATION' number. This number is automatically sent to you via e-mail when the package is shipped. This is NOT a tracking number and it will not tell you where your package is at any point in time. The only time information will shown is when the package has actually been delivered. First Class Mail packages DO NOT include insurance unless you specifically select this option during check out. If you decline to add insurance to your order it will ship at your risk and we will not issue a refund in the event of loss.

 

 

US Postal Service  - Priority Mail

USPS Priority Mail is an economical and relatively fast method for shipping.  Average delivery time is 2 - 4 days, depending on destination and time of year. USPS nor CPR Technology guarantee delivery times. All packages have a 'DELIVERY CONFIRMATION' number. This number is automatically sent to you via e-mail when the package is shipped. This is NOT a tracking number and it will not tell you where your package is at any point in time. The only time information will shown is when the package has actually been delivered. First Class Mail packages DO NOT include insurance unless you specifically select this option during check out. If you decline to add insurance to your order it will ship at your risk and we will not issue a refund in the event of loss.


UPS - Ground

UPS Ground service is a reliable replacement for USPS First Class Mail and is usually much faster than USPS. UPS provides up-to-the-minute tracking information. All packages include shipping insurance. Ground service takes any where from 2-7 working days for delivery depending on destinations. UPS Ground does not deliver on Saturdays, Sundays or Holidays. The map below indicates approximate delivery times:

 

UPS Map

 

UPS Air Shipments:

You may choose from Next Day, 2 Day or 3 Day. If you are in hurry or in need for the items on schedule, select this method.    Up-to-the-minute tracking information is provided with each Air Shipment.

 


Insurance and Lost Packages:


USPS Packages

No refund or replacement order will be due to customers who decide not to insure their package. If after 14 days, the Delivery Confirmation number shows your package has not been delivered, we will reship the items at no additional charge to you or issue you a refund. You must send a signed statement to us regarding the loss. We need this to process the insurance claim.

 

UPS Packages

Shipping prices quoted includes insurance. We will reship or issue you a refund as soon as UPS approves the insurance claim.


Same Day Shipping Policy:

-  Orders received before 3pm EST (Mon-Fri) will be shipped the SAME DAY by any method you choose.

-  Orders received after 3pm EST (Mon-Fri) will be shipped the NEXT BUSINESS DAY

    by any method you choose.

-  Orders received Saturday or Sunday will be shipped on Monday by any method you choose.

FEDEX and United Parcel Service  DO NOT deliver packages on Saturday / Sunday. In other words, a Next Day Air package that is shipped on Friday will be delivered on Monday. A 2 Day Air package that is shipped on Friday will be delivered on Tuesday.

Business days DO NOT include: Saturday, Sunday, New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. We are CLOSED during these days, however, you may place orders on our web site.
 

 

Misc. Info:


Regarding shipments to Canada, we are not responsible for Broker Fees, Import Duties                              or any other fees associated with the shipment.  Shippments to Canada are sent by

USPS Priority Mail

Shipping fees are a combination of postage and handling fees.